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September 28, 2008

Dear Henry: Frame or Be Framed

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With nothing better to do on a Saturday night, I was browsing through this blog's archives, and I came upon this posting: "Frame or Be Framed." It examines the work of U.C. Berkeley professor George Lakoff--specifically, how Republicans are good framers and Democrats are lousy ones. It seems to me that the "bailout" of the investment banks shows that the framing skill of Republicans has atrophied.

I don't know much about Wall Street finance and monetary policy, but when has ignorance ever stopped a blogger--or a politician? If I were (a) a Republican and (b) vice-president of marketing of the Department of the Treasury (getting struck by lightning while sitting on the bottom of a swimming pool is more likely than either of these conditions), here's how I would have framed what's become the mother of all financial debacles:

  • Greedy investment banks that came to power during the Clinton administration mortgaged their futures (no pun intended) by duping hardworking Americans into buying houses that they couldn't afford.

  • Now these hardworking Americans can't make their payments, and they're losing their homes. There's not much we can do about this because the Republican party stands for minimal government intervention.

  • However, we are Republicans, and if there's anything Republicans understand, it's how to make money. In this case, we're going to make money for the American people because this is the best opportunity to buy real estate in the last one hundred years. If the American people don't make the money, somebody else will.

  • We only need $1 trillion to buy these properties off the hands of these greedy investment banks. When the real-estate market returns, and you know it will return because by golly this is America, we will sell the real estate back to those banks and quadruple our investment. Then we'll take that $4 trillion in profit and plow it into new sources of clean energy. With $4 trillion we can provide every homeowner from Los Angeles to Miami with free solar panels and have $3 trillion left over.

  • To make this plan work, though, we need the $1 trillion and your support at the polls in November. This is a five- to ten-year plan, and we need to run the White House in order to ensure that it happens. A vote for the McCain-Palin ticket is a vote for a clean, green future.

You have to admit that this beats the hell out of the "bailout of rich, white guys on Wall Street" frame. "Buyout," not "bailout:" at least this way, it appears that we might get something for our $1 trillion. With a little lipstick and $1 trillion of botox, even a pig can fly.

But what if you're Barak Obama? Then the spin is, "This is a potential crisis for the American people. At these times, I call upon leaders of both parties to put aside their political differences to do what's right for the American people. We can work together to fix what one party caused. Then elect me in order to ensure that this never happens again and to turn a 'bailout' into an oppportunity to fund our energy independence. After all, $1 trillion isn't loose change."

Whether it's business or politics (or the politics of business or the business of politics), it all comes down to marketing.


For news coverage by much smarter people than me, check out Politics.alltop and Oped.alltop.

September 27, 2008

Guy in Mumbai

These are some photographs from a recent trip to Mumbai, India. This is one intense city with a population of approximately thirteen million people.

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Clearly, this is not Santa Cruz, California. This is the view you'll most frequently see when you're driving around the city. It can take two hours to go a few kilometers.

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This is the very kind Netra Parikh of Pinstorm who took me around.

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Gateway of India

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Working being done on the Gateway.

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These are the boats that take you to an island off the Gateway.

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This hotel faces the Gateway.

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This is the lowest tunnel I've ever driven through.

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Outside the Mumbai jail.

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There was a religious festival called Ganesh Chaturthi happening while I was there. First you push your way past these barriers.

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Then you stand in this long line.

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Vendors selling flowers and food along the path.

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Then for about five seconds you get to the front, hand these folks a flower or pastry, and get pushed out of the way.

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Playing Frogger to get across the street.

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This is my favorite place in Mumbai: Dhobi Ghat. It is the largest outdoor laundry in the world. I cannot understand how they can wash this much laundry and get them back to the right owners. As far as I could tell, there was no RFID or barcode system.

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Mumbai marketing: not even cement is a commodity item if properly marketed.

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Mumbai version of Amazon.com. Kids come up and try to sell you the latest bestsellers for $1 or so. I fully expected to see my latest book, Reality Check, already there.

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Two sacred cow(asakis) on the streets of Mumbai. Look at the two guys in the middle of the picture laughing at the dumb American tourist.


Thanks to the folks at Fixmyphotos for enhancing my photos.

For more news about India, click here.

September 25, 2008

Is Face-to-Face Communication Always the Way to Go?

A common assumption is that communicating face-to-face is more persuasive than email. That's not always true, according to a 2002 study. Researchers found that men are often more responsive to email because it downplays their competitive tendencies. On the other hand, women react better to in-person encounters because they are more relationship-oriented.

These same researchers found that someone will help another person if they feel a high level of "oneness" with the person--that is, the extent to which they indentify with the other person. When the oneness was low between men, email was much more effective. When the oneness was high for women, face-to-face interactions were much better.

Whether pitching an idea, working with a new client, or finding a job, we often have to take risks and reach out to people we don't know. We don't want to perpetuate gender stereotypes, but this research is useful to keep in mind as we make those cold calls. Based on what we know about the person, does email or face-to-face interaction make more sense? Face-to-face isn't always the answer.

Sway or Be Swayed

Over at the American Express Open Forum blog I posted an interview with Ori Brafman, the author of Sway: The Irresistible Pull of Irrational Behavior. In this interview he explains how to resist irrational and dumb behavior. Click here to check it out. Not reading it would be irrational.

September 22, 2008

Alltop Version 2.0: The Art of Aggregation

The proliferation of topics from twenty to 215 made a redesign of Alltop necessary for efficient navigation. The three primary enhancements to the site define version 2.0 of Alltop:

  1. Ability to find topics in three ways: searching by keyword, viewing by category (for example, Tech, Sports, People), and viewing by topic name.

  2. Addition of 200 new topics to bring the current total to 213 topics.

  3. Display of the topics that people have recently viewed.

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Version 1 home page

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Version 2 home page

All the development work was done by the amazing folks Electric Pulp. I don't know why I tell you who they are because they're always booked, but you'll be amazed at their work if you can hire them.

Update and Background

  • Age of site: 180 days

  • Total page views: Over five million

  • Total number of topics: 213

Alltop has come a long way in six months, and some of the key stats are above. We've finally figured out how to explain it with this text. If you're not into text, try these two diagrams by Dan Roam:

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Click here for a larger version of these diagrams.

Recently, the great folks at Atelier Transfer created what I think is the best tutorial video in the history of mankind. You may recognize this style of video--these are the folks who did my StartCooking debut as a chef.

What Others Have to Say

Microsoft, the first advertiser on Alltop, had this to say, “Alltop is one of the most useful sites on the web, and for companies interested in reaching customers, among the most effective. For Microsoft, one ad on the Mac page of Alltop is like taking out dozens on targeted sites and blogs. Alltop should be the first stop for advertisers needing to reach a wide variety of targeted customers.” Sheridan Jones, director of marketing, Macintosh Business Unit, Microsoft.

In particular, marketing professionals are finding Alltop valuable: "Alltop has already leapt into being a go-to source for finding blogs within specific topics. I instruct PR and marketing professionals looking to find great blogs in various verticals to check Alltop first before looking elsewhere. What were we doing before?" said Chris Brogan, a social media advisor.

But the best testimony is an email I got this weekend:

Dear Guy,

Leave it to you, your Alltop's autism web page is the best information resource on autism I've ever seen. Bravo.

Thank you for showing the world that excellence has not been forgotten.

My six-year-old granddaughter whom we just adopted has autism, and I cannot tell you how out of kilter the world appears from my perspective.

I have been her full-time nanny for over three years and finally had to dissolve my startup's corporation in February but she just started kindergarten. So a great deal of progress has been made in those three years (she was completely non-verbal at age 3.5).

The autism site's only flaw is that the quantity of helpful and relevant information might very well overwhelm most parents trying to make sense of it all. As a gesture of my appreciation, I sent Alltop a suggestion for improving their site (bulleted summaries similar to those at the top of cnn.com articles in the popup windows).

Oh yes, I read The Art of the Start a few years ago and it's great too. But for me, the Alltop autism page makes more "meaning" than your book. :-)

It can't get better than that. Alltop is the most satisfying work I've done since Macintosh because site owners and bloggers are jazzed to be part of Alltop, and people tell us all the time how useful the topics are.

A Sampling from A to Z

Autism

Blogging

Christianity

Dads

Etsyrati

Fashion

Green

HIV

Innovation

Journalism

Kids

Lifehacks

Military

Nursing

Opera (the browser)

Photography

Ruby

Startups

Travel

User interface

Venture capital

Wine

Yoga

Zoology

September 20, 2008

Pictures from Blogworld Expo

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Keynote lunch.

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On stage with Steve Rubel of Micro Persuasion.

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Brett Tabke of Webmasterworld.

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James Whatley of SpinVox

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Gary Vee of Wine Library TV.

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Line to talk to Gary Vee.

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Gary Vee and Hawaii contingent.

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Zach Coelius of Triggit, Jessica Hanson, and Laura Fitton. Laura is the person who brought me to Twitter along with Dave Winer.

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This way to the Techset party.

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Hanging with buddies at the Tagga "booth."

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Me, Steve Rubel, and Chris Brogan with our respective Jones Soda sodas.

September 19, 2008

The Soul of Wit

According to a series of psychological studies discussed on Psychology Today, research participants are able to successfully communicate sarcasm and humor in a mere 56 percent of emails—and most of the senders had no idea their attemps were so ineffective.

How do you avoid this? The article gives some tips:

  • Read your emails aloud and listen for parts that could be confusing.
  • For important emails, walk away from the computer and come back with a fresh perspective.
  • Eudora apparently has a "Mood Watch" function, which highlights volatile phrases—one, two or three red chili peppers, depending on the burn.

This is a great reminder, especially when writing pitches or cover letters. Wit can be a great tool—as long as most readers get it. Clearly, subtlety is not the soul of wit.

September 18, 2008

My Visit to Google Germany

I recently visited the offices of Google in Munich, and these are some of the pictures I took there. Enjoy!

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Google in the pretzel font.
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Front-desk receptionist.
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Front-desk receptionist trainee.
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Google-wear collection.
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I don't know what this lion is about.
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Google cow-bell bike bell.
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This is really how Google Maps are created.
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Cafeteria.
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Buffet line.
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The biggest hotdog I've ever seen. Literally, it's a loaf of hotdog meat.
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Google Hawaii contingent.
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Indoor shading.
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Light reading in an engineer's office.
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Sales department rainmaker.
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Google marketing department.
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More marketers.
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Self-replicating machine.
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Most of the engineers have three monitors.
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San Jose Sharks fans?
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Massage room.
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Foosball.
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Proverbial bean-bag chairs.
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Office climbing wall.
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I don't know why they grow cactus there.
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Google footwear.

Thanks to the folks at Fixmyphotos for enhancing my photos.

September 17, 2008

Extreme Makeover by Duarte Design

You can accuse me of many things but looking a gift horse in the mouth is not one of them. As a followup to yesterday's interview with Nancy Duarte, I asked her to work her magic on my PowerPoint presentation (which I consider already very good).

First, take a look at my current presentation. Then, read how the Duarte team approached this project. And finally, take a look at the suggested design. Cool stuff. I'm going to convert my presentation to this design.

Don't forget to read Nancy's book about presentations, slide:ology: The Art and Science of Creating Great Presentations.

September 16, 2008

How to Captivate an Audience

The four horsemen (horsepeople?) of presentation skills are Garr Reynolds, Nancy Duarte, Bert Decker, and Jerry Weisman. Over at the American Express Open Forum blog, I just published an interview with Nancy Duarte called "How to Captivate an Audience." In this interview she explains the "how" of making great presentations, so check it out.

September 14, 2008

Are You Limiting Yourself?

Psychologists dub the tendency to presume that others react to the world in the exact same way we do as "projection." For example, an entrepreneur is reluctant to schmooze and unwilling to discuss his company in social settings for fear of annoying potential customers and investors.

According to Christopher R. Edgar, projecting can hold you back. Check out his article called "Are Your 'Projections' Limiting Your Success?" to learn more. The next time you find yourself doubting or fearing a nerve-racking situation, don't assume everyone else feels the same way. Bikshu Sangharakshita, author of Essence of Zen, offers advice on how to transcend potentially limiting projections:

“Try to discover what it is you most dislike in others, what you most often criticize and condemn them for. A little elementary self-analysis may reveal that those qualities are hidden in the depths of your own mind and that in criticizing others in this way you are, in fact, unconsciously criticizing yourself.”

Assuming that other people will react negatively to some behavior because that's the way you feel can limit you. What's trickier is the assumption that if you like the behavior, others will like it too. This isn't true either.

September 10, 2008

How to Save a Billion Dollars

Over at the American Express Open Forum blog I just posted an interview with Chunka Mui, the author of Billion-Dollar Lessons: What You Can Learn from the Most Inexcusable Business Failures of the Last 25 Years.. The subject of the interview is how and why companies make billion dollar mistakes. His thoughts are quite instructive (and scary). Click here to check out this interview.

September 09, 2008

How About a Plan B for Fund Raising?

Over at the American Express Open Forum blog, I've posted a description of "Plan B" for fund raising. Plan B is 180 degrees from the usual venture-capital path. Check it out by clicking here. If you go with the usual Plan A, don't say I didn't warn you.

September 08, 2008

Nikon D90 Video Example

Here's the long-awaited D90 video sample from me. :-) You can watch it on YouTube by clicking here. Or download the original file here (35312.7K). Or watch it on the Posterous platform here. What’s most interesting is how much better the Posterous version is--you've got to love what Posterous is doing. (Here's a higher resolution YouTube version, but people don't see this option in embedded players.)

September 07, 2008

Unboxing a Nikon D90

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Nikon just released the D90. This is the first digital SLR that can shoot movies (as far as I know, anyway)--now you don't have to carry a digital SLR and a video camera. How cool is that?! My buddies at Ritz Camera and the 6sight Future of Imaging conference made this possible. Click here to buy one from Ritz Camera. Incidentally, I'll be the first to admit that these aren't the greatest shots--I had no idea product shots are so much harder than people shots.

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Later today I'll try to post a high-definition video taken with the D90. For complete photography news, click here.

September 04, 2008

The Art of Raising Venture Capital

These videos are my recent attempt to explain the art of raising venture capital. They are part of the Montgomery & Hansen online learning site and conference. For example, to learn about financing agreements and the term-sheet process, click here.

Click on these links for up-to-date information about venture capital, startups, and pitching.

September 03, 2008

Alltop Sticker Survey

My buddies at StickerGiant are designing Alltop stickers. StickerGiant is quite an operation: it has 24-hour delivery on custom stickers and even a sticker blog. What makes StickerGiant especially attractive it that they also fulfill orders--click here to see how it handles Laughing Squid.

September 02, 2008

Winners of World's Best Presentation Contest

These are the winners of the Slideshare World's Best Presentation Contest. Notice the use of pictures and graphics, big fonts, and minimal text. Check them out!

First Prize

THIRST
View SlideShare presentation or Upload your own. (tags: crisis design)

Second Prize

Foot Notes
View SlideShare presentation or Upload your own. (tags: design inspirational)

Third Prize

Zimbabwe in Crisis
View SlideShare presentation or Upload your own. (tags: refugee hyperinflation)
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